Calm Spaces – Delivery Information

At Calm Spaces, every order is handled with care, from our warehouse to your doorstep. Whether you order storage baskets, drawer organizers, shelving solutions, containers, or space-saving home accessories, we aim to ensure your products arrive safely, securely, and ready to help create a more organized home.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location, selected delivery method, and order details.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, courier availability, customs processing, and logistics conditions. Remote areas may require additional delivery time.

🚛 Logistics Method

At Calm Spaces, all orders are shipped through trusted third-party logistics companies and courier partners.

Depending on your location, your order may be delivered by a local or international shipping provider.

Deliveries may be completed through:

• Standard courier services

• Express delivery partners

• International shipping providers

• Local last-mile delivery services

Once your order has been dispatched, you will receive a tracking number by email or SMS, where available. You can use this information to follow your shipment until it reaches the delivery address provided at checkout.

📦 Packaging & Handling

Every Calm Spaces order is:

• Carefully packed using protective materials to help prevent damage

• Securely sealed for safe transportation

• Quality-checked before dispatch

• Prepared to arrive clean, secure, and ready to use

We take extra care when packing fragile organizers, containers, shelving accessories, and other home storage products.

🎁 Gifting a Calm Spaces Order

Looking for a practical and stylish gift?

Where available, you may include a personalized message during checkout.

Certain products or orders may also qualify for gift-ready packaging. Availability may depend on the product and delivery destination.

📅 Order Processing & Delivery Schedule

Order Processing Time

Orders are usually processed within 1–2 business days after payment confirmation.

Processing time refers to the period required to verify, prepare, pack, and hand your order to the courier.

Delivery Days

Monday to Friday

No Regular Deliveries

Weekends and public holidays

Order Cut-Off Time

Orders placed before 1:00 PM may be processed or dispatched on the same business day.

Orders placed after 1:00 PM will normally be processed on the next business day.

Same-day dispatch is subject to product availability, payment confirmation, order volume, and courier collection schedules.

⚠️ Important Delivery Information

Remote Areas

Delivery to remote or difficult-to-access locations may take longer and may include additional shipping charges.

Any applicable shipping charges will normally be displayed at checkout.

Missed Deliveries

The courier may contact you or attempt delivery again if no one is available to receive the order.

Re-delivery or storage charges may apply after unsuccessful delivery attempts.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your:

• Recipient name

• Phone number

• Street address

• Apartment or unit number

• City

• Postal code

• Country

Calm Spaces is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Please contact our support team as soon as possible if you notice an error in your address. Address changes may not be possible after the order has been dispatched.

Customs and Import Charges

International orders may be subject to customs duties, import taxes, or local processing charges.

Unless otherwise stated, these charges are the customer’s responsibility and are not included in the product or shipping price.

📸 Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or incorrect:

• Contact us within 48 hours of delivery

• Provide your order number

• Include clear photos or videos of the product

• Include photos of the packaging and shipping label

• Keep the original packaging until the issue has been reviewed

After reviewing the information, we may offer a replacement, refund, or another suitable resolution where applicable.

Please do not discard, return, or use the affected product before receiving instructions from our support team.

📦 Track Your Order

Once your order has been shipped, you may receive:

• A shipping confirmation by email or SMS

• A tracking number

• A tracking link

• Delivery-status notifications

Tracking updates may take some time to appear after the courier receives the parcel.

⏳ Delivery Delays

Although we aim to meet the estimated delivery times, delays may occur due to circumstances outside our control, including:

• Customs inspections

• Courier disruptions

• Severe weather

• Public holidays

• High order volumes

• Supply chain interruptions

• Incorrect delivery details

• Government restrictions

• Events of force majeure

Estimated delivery times are provided as guidance and are not guaranteed.

💬 Need Assistance?

For questions about shipping, tracking, delivery charges, or a special delivery request, please visit our Contact Us page.

Our support team will assist you and work to make your Calm Spaces delivery experience smooth from order confirmation to final delivery.