Calm Spaces – Terms & Conditions

Welcome to Calm Spaces — your destination for practical, stylish, and high-quality organizers, storage solutions, and home essentials designed to create tidy, functional, and peaceful living spaces.

By accessing our website or placing an order, you agree to the Terms & Conditions outlined below. Please read them carefully.

1. Definitions

Consumer:
An individual purchasing products for personal, non-commercial use.

Distance Contract:
A purchase made through our website without physical interaction.

Durable Medium:
Any method that allows information to be stored unchanged, such as email.

2. Applicability

These Terms apply to all purchases made through the Calm Spaces website.

By placing an order, you confirm that you have read and agreed to these Terms.

If any provision is unclear, interpretation will be made in favor of the consumer.

3. Company Information

 

 

4. Our Offer

At Calm Spaces, we are committed to:

• Providing high-quality organizers, storage products, and practical home essentials

• Offering drawer organizers, storage baskets, shelving solutions, containers, space-saving accessories, and home organization products

• Displaying accurate product descriptions and realistic product images

• Maintaining transparent pricing, including taxes and shipping fees at checkout

• Keeping product availability updated whenever possible

5. Order Process

Orders are confirmed after full payment is received.

You will receive a confirmation email after checkout.

Payments are securely processed through trusted third-party payment providers.

Calm Spaces reserves the right to cancel orders due to suspected fraud, pricing errors, stock availability issues, or incorrect product information.

6. Right of Withdrawal

Eligible items can be returned within 14 days of delivery.

To qualify:

• Items must be unused

• Items must be returned in their original packaging

• Items must be in resellable condition

7. Returns & Refunds

Return shipping costs are the customer’s responsibility unless the product is defective, damaged, or incorrect.

Items must be returned in their original condition.

Approved refunds will be issued to the original payment method.

8. Pricing

All prices are listed in USD.

Calm Spaces reserves the right to correct pricing errors at any time.

International customers are responsible for customs duties, import taxes, or other charges where applicable.

9. Product Quality & Warranty

All products are quality-checked before shipping.

Please note:

• Product colors may vary slightly due to lighting, photography, or screen settings

• Minor variations may occur due to manufacturing materials, sizing, or product design

• Product dimensions should be reviewed carefully before placing an order

Issues must be reported within 14 days of delivery.

The warranty does not cover:

• Misuse or improper handling

• Normal wear and tear

• Damage caused by water, heat, moisture, or improper cleaning

• Damage caused by incorrect installation or excessive force

• Damage caused by sharp objects, overloading, or improper storage

• Damage caused by using the product for purposes other than its intended use

10. Shipping & Delivery

Orders are shipped to the address provided at checkout.

Delivery may take approximately 7–14 days, depending on the destination and logistics conditions.

Delays may occur due to customs, shipping carriers, weather conditions, public holidays, or high order volumes.

If delivery fails, Calm Spaces may offer a replacement or refund where applicable.

Customers are responsible for providing accurate and complete delivery information.

11. Payments

Full payment is required at checkout.

We accept major credit and debit cards, PayPal, and other secure payment methods displayed on our website.

For payment-related issues, please contact our customer support team promptly.

12. Complaints & Customer Support

Please report order or product-related issues within 7 days of receiving your order.

Our support team aims to respond within 14 business days.

Valid complaints may be resolved through:

• Replacement

• Refund

• Store credit, where applicable

13. Dispute Resolution

Calm Spaces aims to resolve disputes fairly and efficiently.

If a dispute cannot be resolved directly, it may be referred to an independent mediator or relevant dispute-resolution authority where applicable.

14. Force Majeure

Calm Spaces is not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters

• Shipping carrier disruptions

• Supply chain interruptions

• Government restrictions

• Customs delays

• Strikes or transportation disruptions

• Internet, payment system, or technical failures

15. Governing Law

These Terms are governed by applicable laws unless local consumer protection laws provide otherwise.

16. Changes to Terms

Calm Spaces reserves the right to update these Terms & Conditions at any time.